mealQ Support

Need help with mealQ? Email us at mealq.support@plantolive.app and we will get back to you as soon as we can, usually within two business days.

Frequently asked questions

I did not receive my verification or password reset email.

Check your spam folder, then request a new email from the app. If it still does not arrive, contact us at the address above.

How do I delete my account?

See Account & Data Deletion for step-by-step instructions.

How do I manage or cancel my subscription?

On iPhone, open Settings, tap your name, then Subscriptions. On Android, open the Google Play Store and go to Payments & subscriptions.

Can I use mealQ offline?

Yes. Your meals, plans and shopping lists are cached on your device and sync when you are back online.

How do I share a shopping list with my household?

Create or join a household in the app, then invite members with an invitation code.

See also our Privacy Policy.